{"id":182,"date":"2018-11-28T00:55:24","date_gmt":"2018-11-28T00:55:24","guid":{"rendered":"http:\/\/conselheirolafaiete.mg.gov.br\/v1\/?page_id=182"},"modified":"2026-03-31T09:29:18","modified_gmt":"2026-03-31T12:29:18","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/ouvidoria\/","title":{"rendered":"Ouvidoria"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<em>A Ouvidoria Geral do Munic\u00edpio de Conselheiro Lafaiete foi criada pela Lei Complementar n\u00ba 15 de maio de 2009 e teve na Lei Complementar n\u00ba 69 de novembro de 2014 a sua organiza\u00e7\u00e3o e estrutura administrativa junto ao poder executivo municipal e fixou os Princ\u00edpios e Diretrizes de Gest\u00e3o do \u00d3rg\u00e3o.<br \/>\n<\/em><strong>Leis de cria\u00e7\u00e3o e restrutura\u00e7\u00e3o da Ouvidoria:<\/strong><br \/>\n<a href=\"https:\/\/sapl.conselheirolafaiete.mg.leg.br\/norma\/261\"><em>https:\/\/sapl.conselheirolafaiete.mg.leg.br\/norma\/261<\/em><\/a><\/p>\n<p>Atendimento presencial da Ouvidoria 12:00 \u00e0s 16:00 no endere\u00e7o:<br \/>\nAv. Pref. M\u00e1rio Rodrigues Pereira, 10 &#8211; Centro, ou\u00a0ligue:<br \/>\n(31) 3764-9800. ou mande um e-mail para: <a href=\"mailto:ouvidoria@conselheirolafaiete.mg.gov.br\">ouvidoria@conselheirolafaiete.mg.gov.br<\/a><\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2021<\/span><\/strong><strong><br \/>\n<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2021\/04\/Rel\u00e1torio-1\u00ba-Bimestre-Ouvidoria.pdf\"> 1\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2021\/06\/RELAT\u00d3RIO-2\u00ba-BIMESTRE-OUVIDORIA.pdf\"><strong>2\u00ba Bimestre<\/strong><\/a><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2021\/07\/Relat\u00f3rio-3\u00ba-Bimestre-Tabela.pdf\"><strong>3\u00ba Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2021\/09\/Relat\u00f3rio-4\u00ba-Bimestre-Tabela.pdf\"><strong>4\u00ba Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong>\u00a0<a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2021\/11\/Relat\u00f3rio-PDF-Bimestre-05.pdf\">5\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong>\u00a0<a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/01\/Relat\u00f3rio-PDF-Bimestre-06.pdf\">6\u00ba Bimestre<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2022<\/span><\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/03\/Relat%C3%B3rio-C%C3%A2mara-Bimestre-01-PDF.pdf\">1\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/05\/Relat%C3%B3rio-Bimestre-02.pdf\">2\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/07\/Relat%C3%B3rio-Bimestre-03.pdf\">3\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/09\/Relat%C3%B3rio-da-Ouvidoria-4%C2%BA-Bimestre.pdf\">4\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2022\/11\/Relat%C3%B3rio-5%C2%BA-Bimestre.pdf\">5\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/01\/Relat%C3%B3rio-Ouvidoria-6%C2%B0-Bimestre-2022-1.pdf\">6\u00b0 Bimestre<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2023<\/span><\/strong><strong><br \/>\n<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/03\/Relat\u00f3rio-da-OUVIDORIA-MUNICIPAL-1\u00ba-Bimestre.pdf\">1\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/05\/RELATORIO-2\u00b02023.pdf\"><strong>2\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/07\/Relat\u00f3rio-3\u00b0-Bimentre-Ouvidoria.pdf\">3\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/09\/Relat\u00f3rio-4\u00b0-Bimestre.pdf\"><strong>4\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2023\/11\/5\u00b0-Relat\u00f3rio-Bimestral.pdf\">5\u00b0 Bimestre<\/a>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong>\u00a0<a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/01\/Relat\u00f3rio-6\u00ba-Bimestre.pdf\">6\u00b0 Bimestre<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2024<\/span><\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/04\/Relat\u00f3rio-1\u00b0Bimestre-2024.pdf\">1\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/05\/2\u00ba-Relat\u00f3rio-Bimestral.pdf\">2\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/07\/Relat\u00f3rio-3\u00ba-Bimestre.pdf\">3\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/11\/RELAT\u00d3RIO-4\u00ba-BIMESTRE-PARA-DIVULGAR-NO-SITE-PREFEITURA.pdf\">4\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/12\/Relat\u00f3rio-ouvidoria-5\u00ba-Bimestre.pdf\">5\u00b0 Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2024\/12\/Relat\u00f3rio-postar.pdf\">6\u00b0 Bimestre<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2025<\/span><\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2025\/03\/Relatorio-1\u00b0Bimestre-2025.pdf\"><strong>1\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2025\/05\/Relatorio-2\u00b0Bimestre-2025.pdf\"><strong>2\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2025\/08\/Relatorio-3\u00b0Bimestre-2025.pdf\"><strong>3\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2025\/10\/RELATORIO-4\u00b0-BIMESTRE-PARA-PUBLICAR.pdf\">4\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2025\/11\/RELATORIO-5\u00b0-BIMESTRE-PARA-PUBLICAR-2025.pdf\">5\u00ba Bimestre<\/a><\/strong><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><strong><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2026\/01\/RELATORIO-6\u00b0-BIMESTRE-PARA-PUBLICAR-2025.pdf\">6\u00b0 Bimestre<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<table style=\"width: 97.9088%; border-collapse: collapse; height: 128px;\" border=\"1\">\n<tbody>\n<tr style=\"height: 16px; border-color: #0b5c0a; background-color: #0b5c0a; border-style: none;\">\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 16px; text-align: center; vertical-align: middle;\" colspan=\"4\"><strong><span style=\"color: #ffffff;\">RELAT\u00d3RIOS OUVIDORIA MUNICIPAL 2026<\/span><\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<td style=\"width: 16%; height: 32px;\"><strong>\u00a0<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 96px;\">\n<td style=\"width: 16%; height: 96px; text-align: center;\"><a href=\"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-content\/uploads\/2026\/03\/1\u00b0-Relatorio-Bimestral-2026.pdf\"><strong>1\u00b0 Bimestre<\/strong><\/a><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><\/td>\n<td style=\"height: 96px; text-align: center;\" colspan=\"3\"><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><\/td>\n<td style=\"width: 16%; height: 96px; text-align: center;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Perguntas mais Frequentes relacionadas a ouvidoria<\/p>\n<p>\u2013 Para solicita\u00e7\u00e3o de editais de licita\u00e7\u00e3o: Favor entrar em contato diretamente com o Setor de Licita\u00e7\u00f5es, atrav\u00e9s do telefone:<\/p>\n<p>(31) 3764-9801 ou e-mail: licita.lafaiete@gmail.com<\/p>\n<p>Outros setores:<br \/>\nISS: (31) 3764-9808<br \/>\nComunica\u00e7\u00e3o e imprensa: (31) 3764-9800<\/p>\n<p><em><strong>A Ouvidoria Geral do Munic\u00edpio informa que devido as manuten\u00e7\u00f5es para melhorias do site da prefeitura as solicita\u00e7\u00f5es, sugest\u00f5es, den\u00fancias, bem como as reclama\u00e7\u00f5es por protocolos abertos e n\u00e3o atendidos no prazo dos 30 dias poder\u00e3o ser enviados para o e-mail: <a href=\"mailto:ouvidoria@conselheirolafaiete.mg.gov.br\">ouvidoria@conselheirolafaiete.mg.gov.br<\/a><\/strong><\/em><\/p>\n<p>Para registro de manifesta\u00e7\u00f5es relacionados \u00e0s \u00e1reas da Sa\u00fade utilize a <strong>Ouvidoria SUS<\/strong>\u00a0\u2013\u00a0<a href=\"https:\/\/ouvidor.saude.gov.br\/public\/form-web\/registrar\"><strong>CLIQUE AQUI<\/strong><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]A Ouvidoria Geral do Munic\u00edpio de Conselheiro Lafaiete foi criada pela Lei Complementar n\u00ba 15 de maio de 2009 e teve na Lei Complementar n\u00ba 69 de novembro de 2014 a sua organiza\u00e7\u00e3o e estrutura administrativa junto ao poder executivo municipal e fixou os Princ\u00edpios e Diretrizes de Gest\u00e3o do \u00d3rg\u00e3o. Leis de cria\u00e7\u00e3o e [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-182","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":79,"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/182\/revisions"}],"predecessor-version":[{"id":22743,"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/pages\/182\/revisions\/22743"}],"wp:attachment":[{"href":"https:\/\/conselheirolafaiete.mg.gov.br\/v1\/wp-json\/wp\/v2\/media?parent=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}